Privacy Policy

At Windward Window Cleaners, we are committed to protecting the privacy and confidentiality of our customers' personal information.

This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our cleaning services. By using our services, you agree to the terms and practices described in this policy.

INFORMATION WE COLLECT:

We may collect the following types of personal information from our customers:

  • Contact information (such as name, address, email address, and phone number).

  • Payment information (such as credit card details) necessary for processing payments.

  • Any other information provided voluntarily by customers to facilitate the cleaning services.

  • Use of Personal Information: We use the personal information collected for the following purposes:

  • Providing and delivering our cleaning services to you.

  • Communicating with you regarding service inquiries, scheduling, updates, and customer support.

  • Processing payments and fulfilling financial transactions.

  • Improving our services and enhancing the overall customer experience.

  • Complying with legal obligations and enforcing our terms and policies.

INFORMATION SHARING AND DISCLOSURE:

We may share your personal information with the following entities for the purposes outlined in this policy:

Service Providers:

We may engage trusted third-party service providers to assist us in delivering our services, such as payment processors, scheduling platforms, or customer support tools. These service providers are bound by confidentiality obligations and are only permitted to use your information for the specific purposes outlined by us.

Legal Compliance:

We may disclose personal information if required to do so by law, legal process, or government request.

Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity, subject to the same privacy protections.

Data Security:

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Retention of Personal Information:

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When personal information is no longer needed, we will securely dispose of it.

Your Rights and Choices:

You have the right to access, update, correct, and delete your personal information held by us. You may also have the right to object to or restrict certain processing activities. Please contact us using the information provided at the end of this policy to exercise your rights or for any inquiries regarding your personal information.

Children's Privacy:

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it.

CHANGES TO THIS PRIVACY POLICY:

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other communication methods.

CONTACT US:

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Windward Window Cleaners

131 Hekili St. #204
Kailua, Hawaii 96734

(808) 263 - 2097

Please note that this policy is provided for informational purposes only and does not constitute a legally binding agreement between you and Windward Window Cleaners.